The Pilatescene – Reformer Class Policy
*Effective 01/01/2025
At The Pilatescene, we run our Pilates Reformer classes in structured terms to help you stay consistent and get the most from your practice. Please read and follow the policy below to ensure a smooth and fair experience for all clients.
Term Structure
- Classes are sold in blocks of:
- 5 sessions, to be used within 5 consecutive weeks
- 10 sessions, to be used within 10 consecutive weeks
Holiday Allowance
- You may skip up to 2 classes per block (whether 5 or 10 sessions) without losing your credits, provided:
- You notify us at least 2 weeks in advance of your planned absence.
- Skipped classes must be used within the following block and cannot be carried over beyond that.
Rescheduling Within the Term
- If you can’t make your scheduled class in a given week:
- You may cancel with at least 24 hours’ notice
- You are welcome to join another class that same week, subject to availability
- Make-up classes must be taken within the same week and cannot be carried forward.
General Policies
- No refunds for missed classes without the required notice.
- Late cancellations (less than 24 hours’ notice) will be counted as used sessions.
- We strongly recommend booking in advance to secure your preferred time slot.
Thank you for respecting these policies—they help keep things fair, flexible, and efficient for everyone.
Contact Information
Suzie Dodd
Phone: 086 313 7219
Email: info@suziedodd.com
Website: https://pilatescene.com
